Webinars

Build your Data – Digital Core, Drive New Business Growth:

Enhanced ‘Persistency’, Policy Servicing, AML & RuSO Compliance for the Insurance Sector

The global insurance sector is transforming at a rapid pace. Innovative product offerings, frictionless purchase and service journeys, technology-enabled risk assessment and processing of claims are changing the way carriers interact with their customers.

India's insurance sector has witnessed significant growth, with the domestic market expanding at CAGR of 17% over the past two decades. India’s life insurance sector kicked off the financial year 2025-2026 with a 11 % jump in New Premium Collections.

This growth is also because of a lot of first-time policy buyers. Given increase cost of distribution and other operational costs, Insurance Industry needs to identify new ways to drive business growth while renewing existing ones. All this has to happen, while filtering out bad actors through enhanced Fraud-Risk, AML Screening and KYC Processes.

Insurance sector while comparatively less also has to follow many compliances like Rural Social Obligatory Reporting, KYC Risk Scoring etc.  Much of this can be done through enhanced Automation and Real-time Apis while build Data-Driven Insights.

How can Data as an asset be used to strengthen the Digital Core and Drive Business Growth?

The customer is the biggest asset and Data that captures various parts of the customer journey is invaluable.  The data across Silos needs to be merged intelligently, converted to single views that can form the foundational basis for next steps.

Organisations need to leverage master data management, Data Analytics and data sciences to garner insights on the customers and used them for persistency and enhanced customer centricity. This in turn provides the fuel for better underwriting and policy servicing.

Central to success is the recognition that enriched, profiled, and consolidated data forms a pivotal component in driving these initiatives towards fruition.

While doing the above it is also critical to bring best practices in other parts of business as the same data is used across various parts of the customer journey. This includes Underwriting, Policy Servicing, Claims Management and Renewal Journey.

The webinar covers the following areas:

• Establishing Master Data of Customer, Families and Across Roles
• Strengthening Underwriting Process for assessing Policy Exposure and “Negative Data Checking”
• Using Master Data as an Asset – to improve Policy Servicing
• Boosting Persistency
• Strengthening AML & Compliance
• Enhancing Rural Social Obligatory Compliance

Join us, as we examine the new age growth challenges and how the Insurance Industry can adapt with greater agility, resilience, and ready-to-deploy solutions.

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